蝌蚪窝视频

General Complaint Process - Institutional Policy E18 (updated 5/20/2024)

The 蝌蚪窝视频 General Complaint Process is to be used for issues other than Code of Conduct (see Policy E1),  Title IX (see Policy E17), Residence Life (see residence life handbook), Discrimination or Discriminatory Harassment (see Policy C9 or Policy E17), or Academic Matters (see Policy D19) and provides students with protection against unwarranted infringement of their rights. A grievance may concern an alleged violation regarding college policies, unfair treatment, facility matters, college staff and faculty, authorized college activities, or other general concerns which are not covered in previously listed processes. Complainants need to submit the E18 complaint form and follow its procedures to begin the complaint process.  Although anonymous complaints will be accepted, this may affect the investigation or delay the process. The college is not obligated to investigate anonymous complaints.  Failure to comply with these procedures shall be grounds for dismissal of any complaint or dispute, and dismissal of the complaint shall be final.

The Board of Trustees (Board) encourages all complaints regarding 蝌蚪窝视频 (College) to be resolved at the lowest possible administrative level. Whenever a complaint is made directly to the Board as a whole or to a board member as an individual, it will be referred to the administration for study and possible resolution.

No complainant shall be subject to adverse employment or academic action in retaliation for any good faith report or statement concerning allegations of discrimination, harassment, or retaliation.

Filing of Complaint

The student must file the complaint within 30 calendar days of the date the alleged incident occurred.

• Once the form is completed and submitted to the Compliance Coordinator, it will be routed to the appropriate direct supervisor of the person or department against whom the complaint is filed, and that person will contact the student within five (5) working days following the submission of the form to confirm all pertinent information and discuss the process.
• Within ten (10) working days following this student contact, the supervisor will do what is necessary to gather information, investigate, or evaluate the complaint including meeting with the person or department against whom the complaint is filed.
• At the end of the information gathering, the supervisor has five (5) working days to communicate with the student on the findings and proposed resolution of the investigation. Information shared will follow privacy laws and personnel policies.

Appeal of Resolution of Initial Complaint

If the student does not agree to a resolution as proposed:

• They may file an appeal to the Vice-President for Student Services within five (5) workdays of the notification of the proposed resolution. The student must state with specificity why they believe the proposed resolution to be unacceptable and why their desired resolution is preferable. The Student Code of Conduct appeals committee will serve as the E18 appeals committee.
• The appeals committee may speak with any parties involved or with none; however, the appeals committee will not speak with only the respondent or the complainant without speaking with the other.

• The appeal will be decided within ten (10) workdays, based on the student鈥檚 letter of appeal as well as all notes and documentation produced during the discussions.
• A formal notification of the appeal outcome will be sent to the student.

Should the student not find the outcome of the first appeal to be satisfactory, they may submit a letter or email to the President within ten (10) working days. The President may choose to have the President鈥檚 Cabinet review the case and submit a recommendation.

Institutional Accountability

The Director of Human Resources, 蝌蚪窝视频, 2221 Campus Dr., Concordia, KS  66901, has been designated to coordinate compliance with nondiscrimination requirements contained in Federal and State law, including, but not limited to Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964.  The Vice President for Student Services, 蝌蚪窝视频, 2221 Campus Dr., Concordia, KS  66901, has been designated to coordinate compliance with requirements contained in Federal and State law, including, but not limited to Section 504 of the Rehabilitation Act of 1973 and The Americans with Disabilities Act of 1990. The Title IX Coordinator, 2221 Campus Dr., Concordia, KS  66901, has been designated to coordinate compliance with requirements contained in Federal and State law, including, but not limited to Title IX of the Education Amendments of 1972.  The appointments of the Hearing Officer and the Resolution Officer will be made at the beginning of each fiscal year and will be kept on file in the Office of Human Resources.

Information concerning the provisions of these Acts, and the rights provided thereunder, are available from the Compliance Coordinator, and a copy of this policy and any complaint forms are available on the college鈥檚 website.